Performance Management

The main features of this Performance Management training course are:

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• Shows how to create a working culture that encourages close working relationships

• Identifying causes of conflict at work and overcoming them

• Examples and case studies showing how to effectively handle workplace discipline and grievances

 

OBJECTIVES

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By the end of this training course, delegates will:

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• Know how to introduce and manage an effective performance management programme

• Be able to relate the role of performance management to the role of the Managers / Supervisors and Team Leaders

• Be able to deal with performance problems and modify the behaviour of employees

• Be able to influence the behaviour of Managers and Team Leaders

• Understand the design and execution of a Performance Improvement Plan (PIP)

 

TRAINING METHODOLOGY

 

The training methodology used is designed to encourage maximum participation by all delegates. Your instructor will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback.

 

ORGANISATIONAL IMPACT

 

The benefits to the organisation in delegates attending this training course and putting the ideas into practice are as follows:

• Improved leadership

• Greater productivity

• Improved morale and commitment

• Improved standards of performance and conduct throughout the organisation

 

PERSONAL IMPACT

 

This Performance Management training course will equip delegates with the following skills:

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• Implement effective performance management

• Improve confidence and self-assurance in dealing with all types of performance issues

• Have a higher awareness of the performance appraisal as a positive and motivating influence on performance

• Apply best practices in discipline and performance improvement planning

• Have more excellent knowledge of their own beliefs and limitations related to employee performance

• Positively influence high performance throughout the organisation

 

WHO SHOULD ATTEND?

 

This Performance Management training course is designed to develop increased productivity and motivation through the application of best practice in the way that employees are treated by the organisation.

Attendance at this training course will benefit:

• Senior Managers

• HR and Personnel Professionals

• Line Managers

• Supervisors and Team Leaders

 

Course Outline

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• The Performance Management Process

• Motivation and Goal Theory

• Giving Feedback and Coaching

• Job Enrichment

• The Psychological Contract

• Getting the Best from People

• Personal Development Planning

• Performance Improvement Plans